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  FREE UK MAINLAND DELIVERY

All our Weighing Scales are delivered free of charge throughout the UK mainland. The price you see is the price you pay with no hidden extras.

We also deliver to the Scottish Highlands and Islands, Northern Ireland, Isle of Wight and the Isle of Man at a small additional cost per order based on product weight. Please contact us for details.

Delivery of ex-stock products to any UK mainland address will usually be made next working day for orders placed up to 3.00 pm. Most other products will be delivered within 3-5 working days [except where otherwise stated]. Orders for delivery outside of the mainland will take slightly longer.

If we try to deliver while you are out a card will be left giving details of your local collection point. You can contact this collection point to arrange a new convenient delivery time.

If you have any queries regarding your order or have experienced any delays please e-mail us at: orders@weighingscales.com

GUARANTEE

We are confident of the quality of our products, and all equipment is sold with a full 12 months return-to-base warranty unless otherwise stated. In the unlikely event that you experience any problems or your scale is faulty and you have to return it, please email us first at: returns@weighingscales.com or alternatively call our customer service team on 01773 767289. We will replace or repair the item and promptly return it to you. Any item(s) returned that were ordered in error will be subject to a 25% restocking fee. Any item returned for this reason that shows any damage or wear, or has any parts missing may incur an additional charge.


Please ensure that any returned equipment is packed in either the original carton, or if not available, other suitable packaging, and that you obtain proof of return from your carrier. All goods are your responsibility until they reach us, and we cannot be held responsible for goods lost or damaged in transit. Your statutory rights are not affected.

Your opinions of our products and the overall shopping experience at weighingscales.com are of paramount importance, and any complaints will be dealt with at the highest level.